Why do I need to send my driver’s license?

Dealerships require you to have a valid driver’s license in order to take a test drive. Similar to when you take a test drive at the de...

Why can’t I choose the color or trim of the vehicle I want to test drive?

You can! After you book your test drive, you can start a conversation with your local dealer through messaging, and then you two may ha...

Why didn’t the sales rep play the music I wanted when they came to pick me up?

Choosing a music preference is optional for the consumers to choose and dealers to play. We’ll keep working on the best music options for yo...

Who’s picking me up for my test drive?

A certified Hyundai Sales Representative from one of the closest dealerships to your pick-up location will be picking you up for your test d...

How do I cancel a test drive I booked?

Once a test drive is booked, the “Test Drive a Hyundai” button on the home screen will read “Test Drive Booked.” You may tap through an...

How do I change my test drive location?

Simply tap into the “Test Drive Booked” icon on the home screen, then tap on the map, and you will be able to edit your location.

How do I edit other details of my booked test drive?

You can edit your test drive at any point during the request, simply tap on any information on the test drive summary screen and select the ...

On the map to choose my location, I have two options, “Come to me” or “Go to Dealer,” what’s the difference?

a.     If you select “Come to me,” a Hyundai sales representative will come to the location of your choice, with the mod...

The closest dealership is really far away. Can I still get a test drive?

You don’t know until you try! Of course dealerships will try to fulfill every test drive possible, but they are limited by time and dis...